Crisis Response
PFDL provides crisis response to local schools in the Greater New Orleans area following a traumatic event and/or loss of a student or faculty member. PFDL offers in person and/or virtual support to school administrators, school mental health professionals, teachers, and other allied school professionals. These support services are offered in individual and group formats in the days and weeks following the event.
To request a school crisis response, please email Courtney Ohlms at <courtney.ohlms@mercy.net> *This website is not a 24/7 crisis center*
If you interested in creating or enhancing your school crisis plan, here is a checklist to help school staff evaluate and implement their plan: https://www.nctsn.org/resources/checklist-school-personnel-evaluate-and-implement-mental-health-component-your-school
Crisis Response Trainings
PFDL delivers a variety of crisis preparation and response trainings to school and community mental health professionals annually. PFDL has expertise in providing training, consultation, and response for school crises as well as natural and man-made disasters. For more information about these trainings, please visit-
PREPaRE School Crisis Model
Skills for Psychological Recovery
About SPR | The National Child Traumatic Stress Network (nctsn.org)
Crisis Intervention Resources
Trauma Specific
Helping Youth After Community Trauma: Tips for Educators
Child Trauma Toolkit for Educators | The National Child Traumatic Stress Network (nctsn.org)
Death/Grief
Guiding Adults in Talking about Death and Attending Services
Grief Support for Parents and Caregivers
Grief Support for Teacher and Staff
Natural Disasaters
Teachers Guidelines for Talking to Children about Hurricanes
Teacher Guidelines for Helping Students after a Hurricane